Interviewing Skills


Interviewing candidates for a job is a learned skill that takes hard work, practice and a great deal of insight. Sadly, even experienced HR managers often lack competent interviewing skills, raising the risk of not asking the right questions, not knowing what to check for and not picking up on potential problems.

SalesRehab appreciates the true value that should be derived from every single interview conducted. By being very clear on what type of candidate a business needs to attract, what skills a potential hire needs to have and what responsibilities and performance levels they need to deliver, the interviewer must ensure that time spent interviewing is productive, effective and constructive.

SalesRehab helps businesses and interviewers get to grips with these key factors. In an advisory role, we teach people how to conduct scorable structured interviews. We can also assist in running an interview process, sitting in during various phases of recruitment meetings. We offer coaching, training and advisory services to ensure quality interviews that attract the right talent. Conducting an interview is an important responsibility and we make sure that our clients manage this process well by doing the following:

  • Formulating a clear job description
  • Filtering job applications and scoring applicants
  • Being well-prepared for interviewing short-listed candidates
  • Asking questions directly linked to the job responsibilities and the proposed role
  • Assessing skills and past experience accurately and checking academic and professional qualifications
  • Checking for social skills, emotional intelligence, behaviour and non-verbal communication
  • Identifying business acumen and a candidate’s business networking skills
  • Assessing strengths, performance, teamwork and capabilities, as well as assessing productivity, work ethic and culture fit
  • Identifying potential problems, weaknesses and lack of skills
  • Explaining assessments and on-the-job testing that may apply
  • Exploring training requirements to ensure optimal productivity and performance
  • Answering questions about the job, the company and future developments
  • Discussing expectations, remuneration, benefits and rewards
  • Managing the follow-up process and being clear about what an interviewee can expect going forward in terms of communication and follow-up assessments